THE INTREPIDS & THE INSTITUTION WEBPAGE

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 Post subject: Forum Shut Down between 26th - 28th April 2007
PostPosted: Sat Apr 28, 2007 9:38 am 
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Joined: Mon Nov 07, 2005 10:51 pm
Posts: 2542
Location: Istanbul
Hi all,

As you all noticed our forum was down for more than 2 days. It was because of the service provider's maintenance work, it wasn't because of any account issues.

Normally, for an upgrade this scale they should have warned me so I could inform you. But they didn't as, according to what they said to me, things happened out of their control.

Find below 2 responses from the service provider to my queries with frustration:



1) 26th April 2007 - 09:13 CST

Hello

I'm sorry to see that you had problems with your site. I appreciate how important it is to keep your site running at all times, currently we are in the process of upgrading Plesk on our server. Unfortunately while upgrading Plesk all services are stopped on the server, which may cause you some down time for your site.

Unfortunately we were unable to give advanced warning about this issue but we can assure you that this upgrade will be completed shortly, our technical team are trying to complete this task as soon as possible.

Thank-you for your patience.

Best Regards,




2) 26th April 2007 - 17:05 CST

Dear xxx :),

Again may I apologize for the delay but unfortunately these upgrades are carried out by our hosting partners and due to an oversight in communication the information was not forwarded to us and we unaware that the upgrade was taking place.

I can assure you that our technical team are working to resolve this issue urgently.

It is our policy to inform our customers when upgrades are taking place, again please accept our apologies.

Best Regards,



Anyway, we're back [smilie=cheers.gif]

_________________
@blastor-eu

The Intrepids:
Blastor-Level 50 Energy/Fire/Electrical Blaster, Dr. Blast-Level 50 Robotics/Force Field/Mace Mastermind, Holy Blast-Level 50 Peacebringer, Blasting Spines-Level 50 Spines/Regeneration/Body Scrapper, Heatblast-Level 50 Invulnerability/Fiery/Pyre Tanker, Fire Blast-Level 50 Fire/Kinetics/Leviathan Corruptor, Thunder Steel-Level 50 Ninja/Ninjitsu/Mu Stalker, Israfel the Fallen-Level 50 Sonic/Thermal/Dark Corruptor, Blastor Ascended-Level 50 Psychic/Energy/Force Blaster, Fright-Level 50 Kinetic/Dark Armour/Energy Brute, Calibro-Level 50 Dual Pistols/Radiation/Power Corruptor, Nlidia-Level 50 Gravity/Storm/Ice Controller.

The Institution:
Admiral Blast-Level 50 Energy/Energy/Mace Brute, Darkest Blast-Level 50 Mind/Psionic/Leviathan Dominator, Arbiter Blast-Level 50 Crab/Mace Arachnos Soldier, Unmerciful Steel-Level 50 Dual Blades/Willpower/Soul Brute, Mind Blaster-Level 50 Dark Miasma/Psychic/Psychic Defender, Blastor Reborn-Level 50 Ice/Electric/Force Blaster, Superiora-Level 50 Invulnerability/Super Strength/Energy Tanker, Gaia Queen-Level 50 Plant/Empathy/Stone Controller, Shadow Seer-Level 50 Fortunata/Soul Arachnos Widow, Zamana-Level 50 Time/Beam Rifle Defender, Wild Raven-Level 50 Will Power/Street Justice/Energy Tanker, Nlador-Level 50 Titan/Fiery Brute.


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